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HR changes



Starting immediately, on Monday, June 21, 2010, the Human Resources and Employee Relations Department hours are:

Staffed M-Th, 8am-5pm; Fri, to 4:30pm

  • Open-door hours - 8-11am
  • Closed to walk-in traffic - 11am-2pm
  • Open-door hours - M-Th 2-5pm; Fri to 4:30pm

The main entrance to HR will switch to Room 1013. The former entrance, 1012, will generally be locked to entry from the hallway.


Phone tree

Calls to the HR main number, 206-546-4769, will be answered by an automated phone tree. The six main branches are:

  • Job information (two sub-branches)
  • Employment verifications (5880)
  • Benefits & retirement (4510)
  • Payroll & TLR (two sub-branches)
  • ADA, LNI, FML (4515)
  • All other questions (5880)

This week

During the week of June 21-25, work will be ongoing to rearrange the office furniture and equipment in the Human Resources and Employee Relations Department and may result in temporary delays in responding to requests.

Budget reductions are bringing both short- and long-term changes to the Human Resources and Employee Relations Department at Shoreline Community College.


“A combination of budget-related staff reduction and family leave needs will require us to limit our traditional open-door policy to ensure that our departmental work gets done,” said Stephen Smith, Vice President for Human Resources and Legal Affairs.


The short-term impact starts this week, June 21-25. “In preparation for our imminent change in staffing and operations, the HR office will be re-arranging furniture and equipment,” Smith said. “While that’s happening, there may be some delays in responding to requests.”


In the long-term category, state-mandated budget reductions mean that Kelly Griffin will be leaving her front-desk position in HR to move to a program secretary position with the dental hygiene program. That change is effective on July 1, 2010.


In addition, the timeline for family leave by Elise Mayes moved up, leaving the department extra-shorthanded. “We knew we were headed in this direction, we’re just headed there a bit sooner than expected,” Smith said.


So, starting immediately, June 21, 2010, the Human Resources and Employee Relations Department will be closed for unscheduled walk-in customer traffic from 11 a.m.-2 p.m. each day. Department personnel will still be available for walk-in traffic from 8-11 a.m. and 2-5 p.m., Monday through Thursday, and closing at 4:30 p.m. on Fridays.


Smith acknowledged that the new schedule is a significant change from past practice that had the HR department open throughout the day. “The change applies only to the main HR offices,” Smith said. “The payroll and benefits offices, Nancy Teske and Ellen Pincus, will continue to be open whenever those staff members are  available.”


Also, the main entrance to the department will be changed to Room 1013. The former entrance, 1012, will generally be locked to entry from the hallway. A drop box for documents and other items will be added to the “old” door at 1012 for convenience during times when the front office is closed to walk-in traffic.


Besides the physical changes, HR will also begin using an automated “phone tree” to more efficiently route incoming telephone calls to staff. The phone tree will be in operation at all times. Smith said individual phone extensions will continue to be accessible by direct dialing.

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