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Technology Support Services

Division Phone: (206) 546-5872Email: tss@shoreline.eduOffice: 4122

Name:
Gary Kalbfleisch
Job Title:
Director, Technology Support Svcs
Division:
Technology Support Services

Fall office hours: 8:00 AM to 5:00 PM, M-F

Education & Training

Electronic Technician Program Certificate, Lake Washington Technical College

Permalink: https://app.shoreline.edu/campus-directory/name/gary-kalbfleisch

Name:
Tracy Bjerkeset
Job Title:
Procurement & Supply Spec
Division:
Technology Support Services
Photo of Tracy Bjerkeset

Fall office hours: 8am - 5pm M-Th ; 8am-4:30pm F

Name:
Joseph Chiappa
Job Title:
Organizational Change and Project Manager
Division:
eLearning
Photo of Joseph Chiappa

Fall office hours: 8:30am - 5pm

Name:
James Doike-Foreman
Job Title:
It System Admin/Journey
Division:
Technology Support Services

Fall office hours: 07:15 - 17:00

Name:
Ellen Gottas
Job Title:
Program Specialist 3
Division:
Technology Support Services

Fall office hours:

Name:
Aleksey Koval
Job Title:
Info Technology Spec 3
Division:
Technology Support Services

Fall office hours: M - F 7:30 AM - 4:00 PM

Employee Bio

Aleksey Koval graduated from Shoreline Community College with Associate Degree in Computer Applications.

Permalink: https://app.shoreline.edu/campus-directory/name/aleksey-koval

Name:
Deann Larsen
Job Title:
Info Technology Technician 1
Division:
Technology Support Services

Fall office hours:

Name:
Weiqiang (Bill) Li
Job Title:
Info Technology Spec 3
Division:
Technology Support Services

Fall office hours:

Name:
Bonnie Madison
Job Title:
IT Spec 2
Division:
Technology Support Services

Fall office hours:

Name:
Linda Mickelberry
Job Title:
INFO TECH SPEC 3
Division:
Technology Support Services

Fall office hours: 8 - 5, off campus (on campus by appointment)

Name:
Jim Miller
Job Title:
IT Network & Telecommunications/ Journey
Division:
Technology Support Services

Fall office hours:

Name:
Peter Pickering
Job Title:
Info Technology Spec 2
Division:
Technology Support Services

Fall office hours:

Name:
Volodymyr Riazanov
Job Title:
It System Admin/Journey
Division:
Technology Support Services
Photo of Volodymyr Riazanov

Fall office hours: 8:00AM - 5:00PM M-F

Employee Bio

I am part of the amazing Technical Support Service team here at Shoreline Community College. As a member of the Technical Support Service team I am responsible for daily monitoring and administration of the overall SCCM environment ensuring maximum availability and reliability of the environment so that the OSD, Patching, and Application engineering teams are able to perform their duties. This includes managing client health, network boundaries, distribution points, content distributions, collection evaluations, system backups, database and underlying server health, and hardware/software inventory, etc.

Permalink: https://app.shoreline.edu/campus-directory/name/volodymyr-riazanov

Name:
Kenny Rosario
Job Title:
Info Technology Spec 3
Division:
Technology Support Services

Fall office hours:

Name:
Gavin Smith
Job Title:
Database/WEB App Programmer
Division:
Technology Support Services
Photo of Gavin Smith

Fall office hours: 8-5:30

Employee Bio

Gavin Smith has been an application developer for the college since 2004. Prior to that he ran a software and networking business for 15 years.
The software Gavin has developed for the college includes Student Email, Class Schedule, Campus Directory, and the Budget Planning System, among others.
Gavin also created the software and systems that connect the college to third party services such a RAVE Alerts, Nelnet, and Cashnet, and implemented third party software such as TLR and FMS Query.

Education & Training

B.A., University of Washington

Permalink: https://app.shoreline.edu/campus-directory/name/gavin-smith

Name:
Kevin Verver
Job Title:
Info Technology Spec 5
Division:
Technology Support Services

Fall office hours: 7AM-5PM, M-Th, 7AM-11AM, F